Loyalty Points

Everything you wanted to know about Twillory Loyalty Points

How do I earn Loyalty points?

There are a number of ways to earn Twillory loyalty points!

Do Twillory Loyalty Points Expire?

Twillory loyalty points will expire if you do not make a purchase / use your points within one year of your most recent purchase.

My box says I get a free shirt for referring a friend, but when I refer someone all I seem to be getting is Loyalty points. What gives?

Totally get where you're coming from! We order boxes in bulk (tens of thousands at a time), and when we switched over to our new loyalty program, we still had a bunch left that promoted our original referral program that needed to be used up, but the

How do I use my Loyalty Points at checkout?

Using Twillory Loyalty points you've earned from previous purchases, reviews, and other promos is a great way to get a discount off your order. You can apply points at checkout by way of the drop-down menu that appears above the gift card or discount

Can I refer myself for Loyalty points?

That would be silly of us! We hate to be party poopers, but if you refer yourself, you won't be eligible to receive the referral reward. Please note that referrals between partners / spouses, as well as to members of your household, are likewise excl

Can I use a discount along with my Twillory loyalty points when checking out?

Twillory loyalty points are considered by our system to be discount codes. Since discounts cannot be stacked at checkout, Twillory loyalty points cannot be combined with discounts at checkout. However, gift cards can still be used along with loyalty

What is considered a referral when it comes to your Refer a Friend program?

Our system only considers completed orders by the referred parties as eligible; so you'd only receive referral credit when the person you referred has made an order through your shared link. Referrals are only considered eligible if you refer someone

Can I refer the same person twice?

Sadly, no, for the same reason that you can’t refer your spouse / housemate / pet rock.