How do I make a return for an international order?Updated 5 months ago

Please email us at [email protected] and we can help get you set up with a return. 

International customers are responsible for costs associated with shipping, duties, and taxes. Due to how we process international orders, Twillory is not responsible for refunding duties and taxes, and any costs associated with the return shipping must be covered by the customer. Please contact the government associated with the shipping address for your order in order to initiate a refund on duties and taxes.