How long does it take to process my return?
Generally, it takes around 10-14 business days from the time the return is shipped to us for our warehouse to receive and process the products returned, and for our accounting department to issue your refund. In the rare event that you shipped your return back but have yet to see your refund, and the above amount of time has passed, feel free to give our Customer Happiness team a poke at help@twillory.com and we’ll look into it for you!