Everything you wanted to know about Twillory ordering
If you don't already see your order as shipped (i.e. you have not yet received your tracking number), reach out to us at [email protected] and we can attempt to have our third-party fulfillment center change the address for you. Due to our logistic p
Feel free to reach out to us at [email protected] with the words "ORDER EDIT" in the subject line, and we'll respond as soon as we can!. Due to our third-party logistic partner's rapid fulfillment, we are not able to guarantee that an order can be ed
That stinks! There are a couple of reasons this could be happening:. If you feel like your order does qualify but the promotion still isn’t going through, please reach out to us at [email protected] and our Customer Happiness team will get to the bot
We sure can! Email us at [email protected] with your order number and the discount you were attempting to apply and one of our Customer Happiness team members can assist you with that.
When you order an item that is on pre-order, you will be charged at checkout, not when the item ships.
The estimated ship date for your pre-ordered item is always stated on the "add to cart" button when you select the product you're looking to purchase. We do our best to put items on pre-order about 30-45 days from when the products will be available